Frequently Asked Questions About Vero Health Center
General Questions About Vero Health Center
What does Vero Health Center treat?
Vero Health Center is a multi-disciplinary clinic that treats back pain, neck pain, disc injuries, sciatica, neuropathy, headaches, joint pain, sports injuries, auto accident injuries, and conditions related to hormonal imbalance, gut health, and weight management. Our services include neurologically based chiropractic care, spinal decompression, shockwave therapy, regenerative medicine, hormone therapy, and more.
Where is Vero Health Center located?
We are located at 630 S 50th St, West Des Moines, IA 50265. We serve patients from across the greater Des Moines area including Clive, Urbandale, Johnston, Ankeny, Waukee, Grimes, and surrounding communities.
What are Vero Health Center’s hours?
Monday: 9:00am – 6:00pm.
Tuesday: 7:00am – 9:00am and 4:00pm – 6:00pm.
Wednesday: 7:00am – 4:00pm.
Thursday: 9:00am – 6:00pm.
Friday: 7:00am – 1:00pm.
Saturday and Sunday: Closed.
What is the phone number for Vero Health Center?
You can reach us at (515) 422-9552 by phone or text.
Questions About Chiropractic Care
Do I need a referral to see a chiropractor?
No referral is required. You can book directly by phone, text, or online.
Is chiropractic care safe?
Chiropractic care is one of the most widely studied and used forms of non-surgical musculoskeletal care. At Vero Health Center, every patient receives a thorough examination before any care is recommended, and techniques are adapted to each patient’s condition and history.
What is neurologically based chiropractic care?
Neurologically based chiropractic is an approach that begins with a neurological assessment of the nervous system before any manual care is applied. At Vero Health Center, we use four diagnostic technologies to evaluate how the nervous system is responding to structural stress before building a care plan.
How many chiropractic visits will I need?
That depends on the findings from your initial evaluation. After the report of findings, you will have a specific plan with a realistic timeline before committing to anything.
Questions About Vero Health Center Treatments
What is spinal decompression therapy?
Spinal decompression is a non-surgical treatment that uses motorized traction to reduce pressure within compressed or herniated spinal discs. It is commonly used for disc injuries, sciatica, and chronic back or neck pain that has not resolved with other conservative care.
What is shockwave therapy?
Shockwave therapy uses targeted acoustic waves to support the body’s natural repair response in muscles, tendons, ligaments, and joints. At Vero Health Center, it is delivered using SoftWave technology and may be used for conditions such as plantar fasciitis, tendinopathy, shoulder pain, and knee pain.
What is regenerative medicine?
Regenerative medicine uses natural biologic substances to support the body’s repair processes in damaged or degenerative joints. It is a non-surgical option for patients with arthritis or joint degeneration who are seeking to avoid or delay surgery when appropriate.
What is neuropathy treatment?
Neuropathy treatment at Vero Health Center is a structured, drug-free clinical program for peripheral neuropathy, using advanced treatment technology to address the nerve dysfunction causing symptoms such as numbness, tingling, burning, and weakness in the hands and feet.
Insurance, Cost, and Payment Questions
What insurance does Vero Health Center accept?
We are in network with most major insurance companies including: Medicare, Blue Cross Blue Shield, and United Healthcare.
Does Vero Health Center offer direct billing?
Yes, direct billing is available where applicable.
What if I do not have insurance?
Most of our patients are on structured care plans and pay directly. We explain the full cost before any commitment is made. Federal and family discount plans are available.
Please call the clinic for current details on our discount plans.
When will I find out what my care will cost?
After your examination and report of findings, and before care begins. You will have a complete cost picture before making any decision.
Questions for New Patients
What happens at the first visit?
The first visit includes a full consultation, a neurological and structural examination, a report of findings in plain language, a specific care plan, and a cost breakdown. If you are ready, care can begin that day.
Does Vero Health Center offer same-day appointments?
Yes, when there is space in the schedule. Contact us and our team will find the earliest available time.
Does Vero Health Center accept walk-ins?
Yes, walk-ins are welcome when there is space in the schedule, though calling ahead is always helpful.
Can I complete new patient paperwork before I arrive?
Yes. You can complete your new patient paperwork online before your visit, or in our office when you arrive.
New Patient Special
Are you new to our office? Take advantage of our Special Offer! The next step is a single appointment, and it does not commit you to anything beyond that first conversation. Our team is ready to schedule you and answer any remaining questions before you arrive.